Privacy Policy

Our Privacy Policy

Updated September 2015

HTRP has created this privacy policy to inform you of the information gathering and dissemination practices for this Web site. HTRP which operates this Web site, wants to demonstrate our commitment to your privacy, by notifying you of:

  1. What personally identifiable information of yours is collected through this Web site;
  2. The organization collecting the information;
  3. How the information is used;
  4. With whom the information may be shared;
  5. What choices are available to you regarding collection, use and distribution of the information;

If you have questions or concerns regarding this statement, you should contact our Customer Service Department by phone at (888) 643-0678.

Visiting our web site

Your IP address, browser and reference site domain name are logged every time you visit our site. This data is used strictly for the analysis of load information and maximizing the efficiency of our servers. Except as provided in this privacy policy, we will not share this data with anyone in any way.

Using Cookies

"Cookies" are files stored on your computer's hard drive by your browser. These cookies help us identify your account. They do not include any data that will identify you personally. Cookies also allow us keep your cart intact if you leave our site and return shortly. Most browsers accept cookies automatically, but allow you to disable them if you wish. Cookies are required to use our shopping cart. If you have disabled cookies you will not be able to shop our site until they are enabled.

Emails Collected During the Ordering Process

Email addresses collected through order processing are only collected so that we may send you order confirmation information. HTRP does not use this information for marketing purposes. To receive information about our coupons, sales, and specials,

Ordering

When you order, we need your name, email address, shipping address, phone number and credit card number/expiration date. We use this data to process your order, ship it and send you order and shipping confirmations via email. Except as provided in this privacy policy, we will not sell, rent, or disclose this data to any third party without your consent. (However, we will cooperate fully should a situation arise where we are required by law or requested by a law enforcement agency to provide information about a customer.)

From time to time, we may use the purchases you make to customize our product recommendations. We also track customer traffic patterns and site usage. Traffic and usage data is used only to improve our site's design and provide our customers with a fulfilling shopping experience.

Opening an Account

We require your name, billing address, shipping address, email address and telephone number to open an account for you. We may also ask some additional optional questions to help us better serve you. Except as provided in this privacy policy, this account data is never shared with anyone in any way without your consent. (However, we will cooperate fully should a situation arise where we are required by law or requested by a law enforcement agency to provide information about a customer.)

Customer Service

In addition to being able to call our customer service department, you may also email us at through our automated customer service web forms. When you email us, your emails are stored within our system so that we may refer to previous emails from you as needed so that we may properly address your questions and concerns. Except as provided in this privacy policy, the information you provide to our customer service department is not shared with anyone.

Our Third Party Relationships

We have established several relationships with third parties vendors to best serve our customers.

  1. Retailer: www.hdtp.com operates this Web site pursuant to agreements with Htrp. Pursuant to such agreements, www.hdtp.com. is entitled to access and use the information collected through this Web site to the same extent and in the same manner as Htrp. Additionally, Htrp may contact those customers who have agreed to receive promotional offers about offers in its land-based stores. www.hdtp.com has agreed to abide by this privacy policy and the same restrictions and limitations applicable to Htrp here under.
  2. Affiliates: From time to time we may establish an affiliate program. An affiliate program allows other Web sites to earn money by linking customers to our site from their sites. These affiliates can only access data about the number of transactions and their resulting earnings. They cannot access our customers' personal data. If you choose to apply to any of our affiliate programs, we use the data you give us strictly for conducting business with you. We have entered into certain agreements with certain third parties for the purpose of helping to administer the affiliate programs. Such third parties may have access to certain of your information if you are an affiliate of the web site but is restricted to only use such information in connection with its administration of the affiliate programs.
  3. Order Fulfillment: Certain vendors of ours may provide customer order fulfillment and shipping services on our behalf. These vendors have access only to information needed to accurately fulfill and ship orders, which are processed through such vendors. These vendors have agreed to not use any personally identifiable information of customers for any other purpose.
  4. Credit Card Processing: We use Authorize Net to process credit card orders. We supply them with data for credit card authorization and fraud detection only and they are restricted from using the data for any other purposes.
  5. Additional Third Party Relationships: From time to time, Htrp may engage other third parties to assist in providing marketing, order processing, fulfillment and shipping services. These third parties will only have access to information to the extent necessary and will be required to not use any personal information for any purpose other than providing such services.

Additionally, we may share non-personal, non-individual statistical information with our marketing partners, advertisers or other third parties for research purposes. That is, we will not tell our marketing partners that you purchased a specific product, but we may tell them how many customers purchased that product.

Changes to Privacy Policy

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change. In some cases where we post the notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Questions about our Policies

If you have any questions regarding your privacy or any of our policies, please contact our Customer Service Department through this sites contact us page or by phone at (888) 643-0678.